Your trial pass will activate from your first class booking and is non-refundable and non-transferable.

We are based on Old York Road, two doors down from Sainsbury's and opposite the Pizza restaurant 'Zia Lucia.'

Parking is located close by and you can pay via Ringo. The parking is Monday - Friday 9:30 - 4:30pm. Weekends are free. We are also super close and walking distance from Wandsworth Town station. Also please note some of Old York Road is pedestrianised so be careful when driving down some roads to get to the studio.

Yes of course, suspensions are available to our unlimited memberships, for a minimum of 1 week, and a maximum of 12 weeks over a 12 month period. If you would like to pause your membership please email hello@gracefulpilates.co.uk to arrange with at least 14 days notice from your next scheduled direct debit payment with a valid reason.

We have a 12-hour cancellation policy. If you cancel your reservation within 12 hours of class it is considered a “Late Cancel” and you will lose the class credit. If you cancel before that 12-hour period that credit will be returned to your account for future use. For safety reasons, latecomers can not be admitted to class after 5 minutes.

We offer a fair first come first serve basis with our waitlist procedure. Please add yourself to any class as long as you have a package or membership available. You will then receive a text message when someone drops out. The first person on the waitlist to reply will automatically be added to the class. Please only reply if you are available to join as someone else might like your spot. We feel that this is the fairest way to make sure everyone is happy and able to take part in as many classes as possible.

On some occasions photography or filming may take place in studio for promotional use. If you prefer not to be filmed please let us know or your instructor. We will never use footage without your consent. You are welcome to take personal or social pictures but please do this respectfully and without capturing other members.

We advise grip socks on our machines due to hygiene and cleanliness.

Our group classes are designed for participants aged 16 and older. Clients under 18 will need a signed waiver from a parent or guardian. For younger clients, we recommend exploring our private sessions where we can tailor the experience to their specific needs.

We do not offer refunds, exchanges or transfer of credits to someone else or any of our classes or products sold at the studio.

We accept card and bank transfer but unfortunately no cash payments.

If you have an injury we strongly recommend consulting with your doctor or physiotherapist before attending a class. With certain injuries we would suggest starting with a 1:1 personal training session with can be tailored to you and your needs. Please let the teacher of your class aware of any previous or existing injuries which you might require extra support or adjustments with.

Please consult your doctor before starting any new exercise both pre and post natal. At Graceful we welcome both pre and post natal clients to join our 'Foundation' beginngers classes to begin with. If you are a regular member of course feel free to book on to our 'Flow' intermediate class but please make the teacher aware for any necessary adjustments to make sure you are moving safely for both you and your baby. Your doctor should always clear any post pregnancy activity before returning to exercise. We also offer mum and baby classes so you have the ease of bringing bubba along with you pre crawling.

We recommend arriving 5-10 minutes early. If this is your first class please allow yourself extra time to get to know the machine and let your instructor know about any injuries or things to be aware of before we start the class.

Comfortable workout attire, grip socks, a water bottle to fill up at our water station and a smile ready to enjoy 50 minutes for you! 🙂 We will be selling grip socks to purchase at reception. 

We have a maximum of 8 reformer beds at our studio. This is to allow for a more 1:1 class in a group environment.

Unfortunately not. Due to the space we don't have showers or changing facilities at our studio.

Please start with our foundation class to get to know the reformer beds, the cues and our lovely instructors.

Booking your classes with Graceful Pilates through Momence is quick and simple. Just follow the steps below:

1.⁠ ⁠Create or Log In to Your Momence Account

      •     After purchasing a membership or class pack, you’ll receive an email from Momence.

      •     Click the link in the email to set up your account or log in if you already have one.

2.⁠ ⁠Open the Graceful Pilates Momence Page

You can access the schedule either:

      •     Through the link provided in your welcome message, or

      •     By logging into your Momence account and selecting Graceful Pilates from your subscriptions.

3.⁠ ⁠View the Class Schedule

      •     Once on our Momence page, go to the “Schedule” or “Classes” tab.

      •     You’ll see all upcoming class times and class types available to book.

4.⁠ ⁠Choose Your Class

      •     Select the class you’d like to attend.

      •     A pop-up will show more details (location, instructor, and class description).

5.⁠ ⁠Book Your Spot

      •     Click “Book” or “Reserve”.

      •     If you have class credits (from a membership or pack), Momence will automatically apply them.

      •     If you don’t have credits, Momence will prompt you to purchase a pass before confirming.

6.⁠ ⁠Check Your Confirmation

      •     Once booked, you’ll receive an email confirmation from Momence.

      •     You can also view all your upcoming bookings under “My Schedule” in your account.

7.⁠ ⁠Cancel or Reschedule (If Needed)

      •     Log in to Momence and go to “My Schedule”.

      •     Select the class you want to cancel.

      •     Click “Cancel Booking” — just be sure to follow the studio’s cancellation window.

8.⁠ ⁠Download the Momence App (Optional but Recommended!)

For quicker access:

      •     Download the Momence app from the App Store or Google Play.

      •     Log in with your same email.

      •     You’ll be able to browse schedules, book classes, and manage your membership easily on your phone.